Privacy policy.

Privacy Policy –

PUMPT 24/7 Gym Rockingham

Last updated: 13 August 2025

PUMPT 24/7 Gym (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact details

  • Health and fitness information (where relevant to your membership or services used)

  • Payment and billing information

  • Website usage data (via cookies or forms)

  • Preferences (e.g. training times, creche use)

2. How We Collect Your Information

We collect your personal information when you:

  • Complete a form via our website or social media platforms (e.g. Facebook or Instagram)

  • Join our gym or sign up for a trial

  • Use our facilities or services (e.g. the creche, group classes, or 24/7 access)

  • Contact us via email, phone, or in person

  • Visit our website or engage with our digital ads

3. Why We Collect Your Information

We collect and use your information to:

  • Provide gym memberships and services (e.g. creche bookings, fitness programs)

  • Communicate with you (e.g. booking confirmations, marketing updates)

  • Manage your account and payments

  • Improve our services and website

  • Send special offers, events, or promotions (you can opt out at any time)

4. Disclosure of Your Information

We will never sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

  • Our email or CRM platforms (e.g. for sending follow-up messages)

  • Payment processors or membership software providers

  • Regulatory or legal authorities if required by law

All third parties are required to protect your data in line with Australian privacy laws.

5. Storage and Security

We store your personal data securely using digital systems with safeguards to prevent unauthorised access, misuse, or loss. We retain your data only as long as necessary for the purposes listed above or as required by law.

6. Your Rights and Choices

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (unless we are legally required to keep it)

  • Opt out of marketing communications at any time

To request changes or access, please contact us at the details below.

7. Cookies and Website Tracking

Our website may use cookies or analytics tools to collect non-personal data, such as device type, pages visited, or time spent on site. This helps us improve your online experience. You can disable cookies in your browser settings.

8. Third-Party Links

Our website or emails may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

9. Contact Us

If you have any questions about this Privacy Policy, or would like to access or update your personal information, please contact us:

PUMPT 24/7 Gym – Rockingham
📍 10/20 merchant drive rockingham wa 6168
📧 Email: pumpt247@outlook.com
📞 Phone: 0406 191 977

10. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.